- Dashcam installation
- Vehicle security systems (immobilisers, alarms, GPS tracking)
- Reverse cameras and safety systems
- Audio and multimedia upgrades
- Dual battery systems and off-grid electrical solutions
- Solar charging systems
- Lighting and electrical accessories
- Vehicle diagnostics and wiring repairs
- Battery supply and replacement
- UHF radio systems
- Trailer wiring and towing electrical upgrades
- Lithium battery systems
- DC-DC charging systems
- Vehicle power distribution systems
- 12V and 24V accessory integration
- At workshop locations
- At customer premises
- Through mobile installations where applicable
- Through online product sales and shipping across Australia
- Refuse service
- Refuse unsafe or non-compliant installations
- Decline work on unsafe, contaminated, heavily modified, or inaccessible vehicles
- Refuse abusive or unreasonable customers
- Modify these Terms & Conditions without prior notice
- Vehicle information provided by the customer
- Standard installation assumptions
- Visible vehicle condition at the time of inspection or booking
- Hidden faults or previous poor workmanship are discovered
- Vehicle condition differs from what was described
- Additional labour, fabrication, dismantling, or troubleshooting becomes necessary
- Corrosion, water ingress, accident damage, aftermarket modifications, or non-factory wiring is identified
- Deposits
- Full prepayment
- Product payment prior to ordering
- Special-order items
- Custom-configured products
- Reserved workshop time
- Imported products
- Delayed release of vehicles or products
- Cancellation of warranty support
- Debt recovery action
- Removal and refitting of trims, dashboards, roof linings, carpets, seats, panels, consoles, bumpers, tailgates, and vehicle components
- Wiring through factory cavities and structural sections
- Drilling or minor modifications where necessary
- Integration with factory electronics
- Calibration, programming, and diagnostic procedures
- Vehicle design
- Product limitations
- Existing modifications
- Safety or access constraints
- Visible accessories
- Non-factory mounting positions
- Additional brackets
- Minor visible wiring sections where unavoidable
- Provide accurate vehicle information
- Disclose known faults, modifications, or electrical issues
- Ensure safe access to the vehicle
- Remove valuables before service
- Ensure the vehicle is legally roadworthy unless otherwise agreed
- Personal belongings left inside vehicles
- Delays caused by inaccessible vehicles
- Undisclosed modifications or hidden faults
- Safe and legal working conditions
- Adequate lighting and ventilation
- Suitable weather conditions
- Sufficient workspace around the vehicle
- Legal parking access
- Prevent injuries
- Reduce distractions
- Maintain workmanship quality
- Ensure technician safety
- Hidden faults
- Previous accident repairs
- Corrosion
- Water damage
- Poor aftermarket workmanship
- Fragile trims or brittle plastics
- Existing wiring damage
- Failure of aged or brittle components during normal removal procedures
- Previously damaged clips, trims, or fasteners
- Existing rattles, noises, leaks, or intermittent faults
- Damage resulting from prior repairs or modifications
- Intermittent faults may require extended testing
- Some faults may remain undiagnosed
- Diagnostic labour remains payable regardless of outcome
- Manufacturer defects
- Third-party software limitations
- Hidden faults uncovered during testing
- Time spent tracing poor previous workmanship
- Product incompatibility
- Product failure
- Software issues
- Defective hardware
- Signal interference
- Reduced product lifespan
- Packaging
- Specifications
- Firmware
- Inclusions
- Product appearance
- Correct pricing errors
- Cancel incorrect listings
- Refuse suspicious transactions
- Limit quantities
- Freight providers
- Customs
- Supplier shortages
- Weather conditions
- Incorrect delivery information
- The request is made within 7 days of delivery
- The product is unopened
- The product is unused
- Packaging remains intact and resellable
- Proof of purchase is provided
- Opened products
- Installed products
- Electrical items showing installation attempts
- Special-order products
- Clearance items
- Custom-configured products
- Software-linked devices
- Returned
- Inspected
- Tested
- Assessed by manufacturers or suppliers
- Incorrect installation occurred
- Physical damage is present
- Water ingress is identified
- Products were modified
- Incorrect voltages or polarity were applied
- Product manufacturer defects
- Software or firmware issues
- Battery degradation
- Environmental damage
- Water ingress
- Vehicle accidents
- Customer misuse
- Third-party modifications
- Normal wear and tear
- Dashcams
- Immobilisers
- GPS trackers
- Alarm systems
- Surveillance systems
- Theft prevention
- Vehicle recovery
- Crime prevention
- Insurance acceptance
- Successful evidence capture
- Ambient temperatures
- Battery age
- Vehicle charging systems
- Driving habits
- Solar conditions
- Electrical loads
- Installation conditions
- Indirect losses
- Consequential damages
- Vehicle downtime
- Loss of business or income
- Missed travel
- Accommodation costs
- Fuel expenses
- Insurance disputes
- Data loss
- Logos
- Text
- Graphics
- Images
- Product descriptions
- Videos
- Designs
- Quotations
- Orders
- Shipping
- Warranty claims
- Technical support
- Customer communication
- Natural disasters
- Freight disruptions
- Supplier shortages
- Internet outages
- Government restrictions
- Industrial disputes
- Power failures
TERMS & CONDITIONS – POSITIVE TERMINAL
Last Updated: 11 May 2026
These Terms & Conditions govern the use of services, products, and installations provided by Positive Terminal (ABN 73 217 159 824).
Positive Terminal provides automotive electrical services, vehicle accessory installations, and online retail sales of automotive products.
By accessing this website, purchasing products, requesting quotations, authorising installation services, or engaging with Positive Terminal in any way, the customer agrees to these Terms & Conditions.
The brand POSITIVE TERMINAL is a registered trade mark in Australia.
Positive Terminal maintains Public and Products Liability insurance of $5,000,000.
1. BUSINESS INFORMATION
Positive Terminal operates as an automotive electrical installation and retail business specialising in vehicle electronics, off-grid systems, and automotive accessories.
Services include, but are not limited to:
Positive Terminal may supply services:
2. GENERAL CONDITIONS
Positive Terminal reserves the right to:
The latest published version applies to all future transactions.
3. QUOTATIONS & ESTIMATES
All quotations are estimates only unless expressly confirmed in writing.
Quotes are based on:
Additional charges may apply where:
Positive Terminal will attempt to obtain approval before major additional costs are incurred where practical.
Quotes may be withdrawn or amended prior to payment.
4. BOOKINGS, DEPOSITS & PAYMENTS
Bookings may require:
Deposits may be partially or fully non-refundable for:
Payment is due immediately upon completion unless otherwise agreed in writing.
Late payments may result in:
Positive Terminal reserves the right to suspend future services for overdue accounts.
5. INSTALLATION SERVICES
Installations may involve:
Positive Terminal aims to provide OEM-style workmanship wherever possible; however, installation appearance may vary depending on:
Some installations may require:
6. CUSTOMER RESPONSIBILITIES
The customer must:
Positive Terminal is not responsible for:
7. MOBILE SERVICE CONDITIONS
Where mobile services are provided, the customer must ensure:
Positive Terminal reserves the right to refuse or cancel mobile services if conditions are unsafe or unsuitable.
8. CUSTOMER PRESENCE & SAFETY
Customers must remain away from the immediate work area during installations or repairs.
Children and animals must also remain away from the work area at all times.
This policy exists to:
Positive Terminal reserves the right to suspend work if safety conditions are not respected.
9. PRE-EXISTING VEHICLE CONDITIONS
Vehicles may contain:
Positive Terminal is not responsible for:
10. DIAGNOSTICS & TROUBLESHOOTING
Electrical diagnostics are time-intensive processes and do not guarantee immediate fault identification.
Customers acknowledge:
Positive Terminal is not responsible for:
11. CUSTOMER-SUPPLIED PRODUCTS
Positive Terminal may install customer-supplied products at its discretion.
No warranty is provided on customer-supplied equipment unless required under Australian Consumer Law.
Positive Terminal is not responsible for:
Labour charges remain payable even if customer-supplied products are faulty.
12. ONLINE STORE & PRODUCT SALES
All online purchases through Positive Terminal are subject to these Terms & Conditions.
Product descriptions, compatibility lists, specifications, images, and pricing are provided as guides only.
Manufacturers may change:
without notice.
Positive Terminal reserves the right to:
Ownership of goods remains with Positive Terminal until payment is received in full.
13. SHIPPING & DELIVERY
Shipping timeframes are estimates only and are not guaranteed.
Positive Terminal is not liable for delays caused by:
Risk transfers to the customer upon delivery unless otherwise required by Australian Consumer Law.
Customers must inspect deliveries promptly.
Freight damage or missing-item claims should be reported within 48 hours of delivery.
14. CHANGE OF MIND RETURNS
Positive Terminal may accept change-of-mind returns where:
Change-of-mind returns are not accepted for:
Return shipping costs are the responsibility of the customer.
Original shipping fees are non-refundable.
A restocking fee may apply where permitted by law.
15. FAULTY PRODUCTS & WARRANTY CLAIMS
Positive Terminal complies with obligations under Australian Consumer Law.
Warranty claims may require products to be:
Warranty claims may be refused where:
Manufacturer warranties remain separate from workmanship warranties.
16. WORKMANSHIP WARRANTY
Positive Terminal provides a 2-year workmanship warranty unless otherwise stated.
This warranty covers installation-related defects directly caused by workmanship performed by Positive Terminal.
This warranty does not cover:
Warranty becomes void where unauthorised tampering or modifications occur.
17. SECURITY PRODUCT DISCLAIMER
Products such as:
reduce risk but do not guarantee:
Positive Terminal makes no guarantee that security products will prevent criminal activity or vehicle damage.
18. BATTERY, SOLAR & OFF-GRID SYSTEMS
Battery runtime estimates, charging performance, and solar yield vary depending on:
All runtime estimates are approximate only.
Customers remain responsible for maintaining battery systems according to manufacturer recommendations.
19. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Positive Terminal shall not be liable for:
Liability is limited to the amount paid for the relevant product or service where permitted by law.
20. WEBSITE USE & INTELLECTUAL PROPERTY
All website content including:
remains the intellectual property of Positive Terminal unless otherwise stated.
Unauthorised reproduction or commercial use is prohibited.
21. PRIVACY
Positive Terminal may collect customer information for:
Customer information is handled in accordance with Australian privacy laws.
More details : https://www.positiveterminal.au/privacy
22. FORCE MAJEURE
Positive Terminal shall not be liable for delays or inability to perform obligations due to events beyond reasonable control, including:
23. GOVERNING LAW
These Terms & Conditions are governed by the laws of Queensland, Australia.
Any disputes shall be subject to the jurisdiction of Queensland courts.
22. CONTACT
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please refrain from using our service.
Questions about these Terms should be sent to:
Positive Terminal | ABN 73 217 159 824
Email: [email protected]